PRIVACY POLICY
1. INTRODUCTION
Welcome to The Tropical Habitat Bali! We take the protection of your personal data seriously and process your data exclusively in accordance with applicable data protection laws (in particular the EU General Data Protection Regulation, GDPR).
If you have any questions or concerns, you can reach us at: thetropicalhabitatbali@gmail.com
2. DATA CONTROLLER
The Tropical Habitat Bali
Jalan Bunutan – Bangle, Bunutan, Abang, Karangasem
80852 Bali, Indonesia
thetropicalhabitatbali@gmail.com
3. COLLECTION AND PROCESSING OF PERSONAL DATA
We collect and process personal data that you voluntarily provide to us when making a booking, submitting an inquiry, or using our website. This may include:
First and last name
Address
Telephone number
Email address
Payment informations
Booking details
IP address and browser information (when using our website)
4. PURPOSES AND LEGAL BASES OF PROCESSING
We process your data based on the following legal grounds:
Performance of a contract (Art. 6(1)(b) GDPR) – e.g., handling your booking
Compliance with legal obligations (Art. 6(1)(c) GDPR) – e.g., tax documentation
Legitimate interests (Art. 6(1)(f) GDPR) – e.g., improving our services, ensuring website security
Consent (Art. 6(1)(a) GDPR) – e.g., when using cookies for analytics and marketing purposes
5. DISCLOSURE OF YOUR DATA
Your personal data will only be shared to the extent necessary for fulfilling contracts, legal obligations, or with your explicit consent. We may share your information with:
Paypal Payments, Ltd. (Payment processing)
Smoobu GmbH (Booking management software)
Airbnb, Booking.com, Agoda (Third-party booking platforms)
Google LLC (Website analytics via Google Analytics)
Meta Platforms, Inc. (Marketing via Meta Ads / Facebook Pixel)
Some of these providers operate in third countries (e.g., the USA, Indonesia). Transfers are based on standard contractual clauses or other legally recognized safeguards.
6. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies:
Essential Cookies: Necessary for website functionality.
Analytics Cookies: Google Analytics is used to analyze user behavior.
You can manage your cookie preferences and withdraw your consent at any time through our Cookie Consent Tool.
7. STORAGE PERIOD
We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law (e.g., for tax or accounting reasons).
8. YOUR RIGHTS UNDER GDPR
You have the following rights regarding your personal data:
Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure („right to be forgotten“, Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)
Right to withdraw consent at any time (Art. 7(3) GDPR)
Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
To exercise any of these rights, please contact us at: thetropicalhabitatbali@gmail.com
9. INTERNATIONAL DATA TRANSFER
10. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes.
The current version is always available on our website.
Last updated: 13.05.2025
11. CONTACT US
If you have any questions about this Privacy Policy or about how we handle your personal data, please contact:
The Tropical Habitat Bali
Email: thetropicalhabitatbali@gmail.com
GET IN TOUCH
- (+62) 877 653 3088
- @the_tropical_habitat_bali
- thetropicalhabitatbali@gmail.com